Refund Policy
If you’re not fully satisfied with your purchase, we’re here to assist with a transparent and straightforward refund process.
Eligibility for Refunds
You may request a refund under the following conditions:
* The item is defective, damaged, or incorrect upon delivery.
* Refund requests are initiated within [14 days] of receiving the order.
* The item is returned in its original condition with all packaging, tags, and accessories intact.
Non-Refundable Items
The following items are not eligible for refunds:
* Items purchased on sale or as part of special promotions.
* Customized or personalized products.
* Used or worn items that are not in their original condition.
Partial Refund Products:
For items that have been used, damaged, missing, or worn, a partial refund may be offered. The amount of the refund will depend on the item’s condition and will be determined on a case-by-case basis.
How to Request a Refund
1. Contact Us:
Email us at [Insert Email Address] or call [Insert Phone Number] with your order number and reason for the refund.
2. Approval Process:
Once your refund request is reviewed and approved, we’ll provide instructions on how to return the item.
3. Return the Item:
Ship the item to the address provided. Ensure it is securely packaged to prevent damage during transit.
Refund Processing
* Once the returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.
* Approved refunds will be processed within [7-10 business days] and issued to your original payment method.
Shipping Costs
* Shipping fees are non-refundable unless the refund is due to a defective or incorrect item.
* Customers are responsible for return shipping costs unless otherwise specified.
Damaged or Incorrect Items
If you receive an item that is damaged or not what you ordered, please contact us within [3 days] of delivery. We’ll arrange for a replacement or issue a full refund, including shipping costs.
Eligibility for Refunds
You may request a refund under the following conditions:
* The item is defective, damaged, or incorrect upon delivery.
* Refund requests are initiated within [14 days] of receiving the order.
* The item is returned in its original condition with all packaging, tags, and accessories intact.
Non-Refundable Items
The following items are not eligible for refunds:
* Items purchased on sale or as part of special promotions.
* Customized or personalized products.
* Used or worn items that are not in their original condition.
Partial Refund Products:
For items that have been used, damaged, missing, or worn, a partial refund may be offered. The amount of the refund will depend on the item’s condition and will be determined on a case-by-case basis.
How to Request a Refund
1. Contact Us:
Email us at [Insert Email Address] or call [Insert Phone Number] with your order number and reason for the refund.
2. Approval Process:
Once your refund request is reviewed and approved, we’ll provide instructions on how to return the item.
3. Return the Item:
Ship the item to the address provided. Ensure it is securely packaged to prevent damage during transit.
Refund Processing
* Once the returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.
* Approved refunds will be processed within [7-10 business days] and issued to your original payment method.
Shipping Costs
* Shipping fees are non-refundable unless the refund is due to a defective or incorrect item.
* Customers are responsible for return shipping costs unless otherwise specified.
Damaged or Incorrect Items
If you receive an item that is damaged or not what you ordered, please contact us within [3 days] of delivery. We’ll arrange for a replacement or issue a full refund, including shipping costs.